Le Panier Hotelier Trading LLC operates this website. We are a hospitality supply company registered in Dubai, United Arab Emirates, with an associated entity, LE PANIER LONDON Ltd, in the United Kingdom. This policy explains what we do with the information you give us here, and what you can ask us to do with it.
What we collect
We only collect what you choose to send us. When you complete the contact form or request a quotation, we receive your name, email address, telephone number, company name where you supply one, the type of enquiry you selected and the message you wrote. When you subscribe to our newsletter, we receive your email address.
Our servers also record ordinary technical information with each submission, namely your IP address, your browser identification and the date and time. We keep this to help us investigate abuse of the forms.
Why we hold it
Your enquiry details are used to answer you, to prepare a quotation, and to keep a record of our correspondence so that a colleague can pick up the conversation if the person you first spoke to is unavailable. Your newsletter subscription is used to send you product news and offers, and nothing else.
We do not sell your information. We do not share it with third parties for their own marketing. We do not use it to build advertising profiles.
How long we keep it
Enquiries and quotation requests are retained for three years from your last contact with us, after which they are deleted. Newsletter subscriptions are held until you unsubscribe. Technical log data is kept for twelve months.
Who can see it
Access is limited to the members of our sales and management teams who need it to respond to you. Our website and email are hosted by service providers who process data on our instructions only. Where a provider is located outside the United Arab Emirates, we require appropriate contractual safeguards before any transfer.
Your choices
You may ask us at any time to show you the information we hold about you, to correct anything inaccurate, to delete it, or to stop using it for marketing. Every newsletter carries an unsubscribe link, and unsubscribing takes effect immediately.
To make any of these requests, write to enquiries@lepanierhotelier.com. We will respond within thirty days.
Cookies
This website sets only the cookies needed for it to function, such as the session cookie that keeps a form submission secure. We do not use advertising or cross-site tracking cookies. If we introduce analytics in future, we will update this policy before doing so and will ask for your agreement where the law requires it.
Security
The site is served over an encrypted connection and form submissions are rate limited and screened for automated abuse. No system is perfect, so please avoid sending sensitive commercial or financial details through a web form. If you need to send something confidential, ask us and we will arrange a secure method.
Children
This website serves businesses in the hospitality trade. It is not directed at children and we do not knowingly collect information from anyone under eighteen.
Changes
If we change how we handle your information we will revise this page and update the effective date shown at the top. Material changes will be announced on the site.
Contact
Le Panier Hotelier Trading LLC
Warehouse 6, Block B, Street 6A
Al Quoz Industrial Area 3, Dubai, United Arab Emirates
P.O. Box 283819
Email enquiries@lepanierhotelier.com
Telephone +971 54 400 2666